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Returns & Exchanges
We want you to love your tools. If you are not satisfied, you can return unused items in their original packaging within 30 days of purchase.
1
Initiate Return
Log into your account or use our guest portal to request a Return Merchandise Authorization (RMA) number.
2
Pack Items
Securely pack the unused items in their original packaging, ensuring the RMA number is clearly marked on the outside.
3
Ship Back
Use the prepaid shipping label provided in your return portal and drop the package at any authorized carrier location.
4
Receive Refund
Once our warehouse inspects the return, your refund will be processed to the original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing